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COVID 19 OFFICE PROTOCOL

Dear current patients and new patients,

  

We are excited to see your smiling faces in our office to help you with your dental and oral health care.  The safety of our patients and our team is our priority during the COVID-19 pandemic. 

  

To provide a safe experience at Oasis Dental Milton, we have updated and made changes to our protocols in accordance with the recommendations from the Royal College of Dental Surgeons of Ontario, the Ontario Ministry of Health, CDC, and Toronto Public Health.

  

The doctors, clinical assistants, and hygienists will be wearing full personal protective equipment (PPE - gloves, gown, face masks, face shields) for each procedure to ensure your and our safety.  Administrative staff will wear face masks when necessary and have sneeze guards in place in the reception area.

  

Stay Safe

  

Dr. Rick Soordhar, Dr. Vick Soordhar & Oasis Dental Team

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PRIOR TO YOUR APPOINTMENT

  1. A COVID-19 screening questionnaire will be conducted on the phone prior to your appointment and only healthy patients can be seen at our clinic.

  2. On the day of your appointment, you will receive an email to rescreened to make sure you are still a healthy patient that can be seen at our clinic.  Arrive 10 minutes before your appointment and stay in your car.  Call our office to let us know that you have arrived at 905-876-2747.

  3. Only patients will be allowed in the office clinic.

  4. From the waiting room all magazines, books, and unnecessary touching materials have been removed.

  5. A face covering (masks, handkerchief, scarf, face shield, etc) is mandatory when entering the clinic.   If you do not have one then a mask will be provided.

  6. Patient washrooms are not available for use, so please plan accordingly but exceptions may be made for emergencies.

DURING YOUR APPOINTMENT

  1. Please arrive at your appointment wearing a mask and if you don't have one we will provide you one.

  2. Hand hygiene must be performed using the 70-90% alcohol-based hand sanitizer provided at the entranceway and wait for our staff to direct you to the room.

  3. A staff member will triage you and direct you to what private treatment room to enter.

  4. Keep your mask on until you are instructed to take it off.  The doctors, clinical assistants, and hygienists will be wearing full personal protective equipment (PPE - gloves, gown, face masks, face shields) for each procedure to ensure your and our safety. 

AFTER YOUR APPOINTMENT

  1. Contactless payment (Credit card, debit card, or e-transfer) is the preferred method of payment to minimize any risk of contamination. This can be made prior to your appointment over the phone if you like to prevent you from needing to use the terminal in the clinic.

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